CreditProtect Privacy Policy

CreditProtect Holdings Pty Limited ACN (675773038) (“CreditProtect” or “we”, “our” or “us”) is bound by the Privacy Act 1988 (as amended) (“Privacy Act”), including the Australian Privacy Principles. This Privacy Policy sets out how we treat the personal information that we collect, use and disclose and our procedures regarding the handling of personal and sensitive information. From time to time, we may revise or update this Privacy Policy or our information handling practices. If we do so, the revised Privacy Policy will be published on our website www.CreditProtect.com.au.

The types of personal information we collect and hold

• Clients, business associates and potential clients and their employees
• Suppliers and their employees
• Prospective employees and contractors

We may collect your name, contact details, payment information, and other information necessary for our services. Providing this information is optional but may impact our ability to deliver services.

Collection of sensitive and third-party information

We may collect sensitive information only with your consent or when authorised by law. If you provide information about a third party, you must ensure they understand and agree to this policy.

How personal information is collected and held

• Via signed forms, our website, or personal interactions
• From third party suppliers and government databases

We protect your data with IT security measures, access controls, and data retention policies.

Website activity and cookies

Our site uses cookies to enhance usability and gather anonymous usage statistics. You may disable cookies via your browser settings.

Government identifiers

We may use government identifiers for identity verification and compliance, as authorised under law.

Why we collect, use and disclose information

• To deliver and improve our services
• To process payments and enquiries
• For marketing and communication
• To comply with legal obligations

Direct marketing

We may send marketing communications unless you opt out by contacting us or using the unsubscribe feature in our emails.

Who we share your data with

We may disclose data to service providers, consultants, or government entities. Contracts ensure third-party compliance with privacy laws.

Overseas disclosures

Currently, we do not disclose data overseas but may share with Australian branches of global organisations.

Access and correction of your data

You may request access to or correction of your personal information by contacting our Privacy Officer. We will respond promptly and may charge reasonable costs for access.

Complaints or questions

Please contact:
CreditProtect Privacy Officer
Level 8, 171 Clarence Street, Sydney NSW 2000
[email protected]

Future changes

We may update this policy at any time. Continued use of our services indicates acceptance of changes. Always refer to our website for the latest version.